D-ploy

D-ploy supplies IT services in project management, service management, consultancy, service desk and support. The company has 300 employees and operates in Switzerland, Germany, the UK, the US, Austria and the Netherlands. D-ploy has a wealth of experience in strictly regulated environments such as the pharmaceutical, chemical and financial industries, and has large multinationals as customers. The company has grown extremely quickly in the last 10 years and therefore needed extreme flexibility, scalability, uniform processes and business management that met customer needs.

The requirement

D-ploy has grown extremely quickly in the last 10 years and therefore needed extreme flexibility, scalability, uniform processes and business management that met customer needs.

The solution

D-ploy decided to opt for Exact which led to implementation of Exact Globe, Exact Synergy and Exact for Project Management.

The improvement

• Uniform processes ensure that D-ploy requires less people for the increasing volume of administrative tasks. In addition, the company is less dependent on particular individuals.
• The process for incoming invoices, including workflows for approval, making everything simpler and more transparent: there are no longer any hidden costs.
• All the information is located in one central system, a central source with the actual situation. This provides D-ploy with direct insight into the financial situation. The entire system can also be used to improve processes and ensure more stability.
• The data quality is better since there is no longer any room for compromises.
• The mandates for budgets and information about who works on what project are now crystal clear. Business issues no longer proceed via the ‘quick and dirty’ principle.