Targeted customer approach, effective sales and services
Customers are central to every successful business. It is therefore logical to be able to easily access and update all information you have about your customers in one place. This means that all your employees have access to the same, current appointments and history. Your customers will not only experience this as pleasant - a consistent and personal customer approach - across all channels, digital and off-line - is a prerequisite for a sustainable and successful customer relationship.
An effective sales operation makes the difference
The efficient conversion of sales opportunity to success is the business's core business. Making this process as efficient and effective as possible depends not only on the CRM software you use. However, a system that has been developed and raised through personal experience has helped tremendously. Sales employees are not accountants. That is why keeping and retrieving information must be easy. With clear analyzes it is also immediately clear what value sellers can get from always current customer information, a good incentive to record every appointment and competitor update.
Focused on editing your market segments
If all information from your relations is stored and enriched in one central location, it will be easier to carry out targeted marketing campaigns. For example, by using linked online marketing tools, marketing automation tools or e-mail marketing systems.
A campaign that focuses on one particular segment is more effective and has a higher conversion than a general mail shot. Effective sales starts with a lead gene campaign that delivers good quality leads that quickly convert from MQL to SQL and from SQL to SAL.
Marketing benefits from centrally managed lead information
Centrally stored customer information, whether it is transactions or sector data, can be used effectively for a targeted market operation that converts well, for offline and online channels.
Sales makes a deal out of every sales opportunity
Predictability of the sales department is a great thing. Forecasts on which you can build, and adjust if necessary. Collaboration via apps and social interaction, clear overviews that allow fast zooming in to the backgrounds, helps to increase success.
Services are handled quickly and effectively
Exact CRM makes planning and performing tasks efficient and effective. Workflows that do not allow errors and that guarantee quality. And important - everything that is stored in relation to the customer serves as enrichment for future sales opportunity!
Client testimonialsAtkins
Thanks to Exact, we save countless hours and dollars. We run our unit with high levels of efficiency, eliminating unnecessary manual work, time delays and human error. Our reporting is accurate, our staff are happy and our centralised systems enable us to provide our customers with a first-class service. Just brilliant!
Client testimonialsHoliday Ice
Exact is modular, so if we need something we can simply purchase it. That makes it transparent and scalable, matching our changing company size and needs. With our new solution, we’re more reliable than ever before.
Client testimonialsYogi Tea
This is how Yogi Tea manages millions of bags of tea around the world. Exact helps us to meet the strict quality requirements set by the FDA and other authorities.
Client testimonialsTebodin
With Exact Globe, we have been able to reduce our reporting time by 20%
Client testimonialsAgrifac Machinery
It's a piece of cake to review or update your production plans in Exact. The solution is intelligently set up, our information overview becoming increasingly more accurate which in turn supports the effectiveness of our planning.
Client testimonialsQlip
Exact is a significant part of our dairy farm assessment system.