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Harcor Security Seals
About Harcor: for more than four decades Harcor has supplied tailored solutions and innovative products to a diverse range of leading Australian business. Harcor began operations in 1969 with an approach from a single client who required solutions to reduce theft from shipping containers.
Harcor provides unique customer portals using Exact’s B2B E-Commerce portal technology.
Business needs
Harcor have been users of Exact Globe and Synergy Enterprise since 2006. In January 2010 they decided to offer multiple WEB based Portals, so many of their customers can use their own branded ordering Portal.
Solutions
Clients chose to implement Exact’s B2B E-Commerce portal to allow their customers to have a unique individual ordering system, with “Real-time” stock information. Hence the customer places the order, fully aware of the availability of supply. Customers can also reorder past orders, review them or save favorite orders, which can easily be repeated. The Harcor WEB shop also supports customer orders in multiple currencies.
Value proposition
Improved customer ordering via customer branded web based ordering system that also allows customers to see real time stock information with favourite order options to reduce manual data entry. High customer acceptance has delivered improved communication and unification of their orders, with integrated and automated processes whilst ensuring legal compliance.
Organisation name:
HARCOR Security Seals Pty Ltd
Sector:
Harcor provides security products, emergency essentials and technological solutions to the Commercial and Gorvernment markets.
Number of employees:
25 Exact Globe users, 27 Exact Synergy users
Active Exact product lines
Exact Synergy, Exact Globe, B2B E-Commerce portal
