Melinda van Zoest
Senior Customer Journey Specialist

“As I became more familiar with Exact and its customers, I quickly learned that thinking and reasoning through the eyes of our customers was second nature to me. Instead of focusing on marketing-related topics, I couldn’t help but think of more practical matters: how to help a customer get our software up and running as quickly as possible, how to offer someone the best possible experience... issues that, just like my talents, had a home in our Customer Success department.”

“It may sound like a no-brainer: if you’re trained to be a shoemaker, a baker, or a marketer in my case, that doesn’t mean that’s all you’ll ever do. I currently have an amazing job as Senior Customer Journey Specialist at the Customer Success department at Exact. I couldn’t have imagined that’s where I’d end up when I first started here. My marketing background never stopped being helpful, but it was the freedom and encouragement I got from Exact that really enabled me to switch gears. I now have a job I’d never done before, one that’s unearthed a lot of my hidden talents. When it comes to your career at Exact, it’s your talents that are in the driver’s seat.”