We are always on hand to assist you
Exact software is critical to your operations at all times, not just during office hours. We have you covered day and night.
Our Support portals are the starting point for all your questions
Our online support portals are available 24 hours a day. FAQs, extensive instruction videos and user guides are all available here. Want to brush up on your knowledge? Our wide range of training and e-learning courses are available in the portal, too.
Exact Online
Along with documentation, the customer portal for Exact Online customers provides access to the support community. The knowledge and experience of thousands of customers are at your disposal. Share your suggestions on how to keep improving Exact Online, or vote on ideas submitted by others.
Exact Globe+ & Synergy
We offer various levels of support – from Business to Premium Plus – for Exact Globe+ and Synergy customers. Whatever type of support you choose, all customers have access to the customer portal, which offers insight into invoices & licences, extensive product information and the latest product updates.
If you want to cancel your subscription, please go to this page.
Exact SRXP
The admins of Exact SRXP can submit questions online to the Customer Support Team via the Exact Customer Support Portal. Instructions and articles related to Exact SRXP can easily be found by employees and admins in the public Exact Knowledge Base.
The benefits of the Exact Customer Support Portal:
- Submit your support questions easily online. Log in to the portal with your personal login details via the blue button above;
- Consult all manuals and articles about Exact SRXP in the public Exact Knowledge Base and find an answer to your question 24/7;
- Always receive the latest news about the newest features and improvements;
- No access to the portal yet? Simply request access for yourself or one of your employees.
