Bubble

With the Exact CRM telephony connector (compatible with almost any telephone system), incoming and outgoing calls will generate on screen notifications on your PC. These include customer information contained from Exact and you also have the ability open the customer card directly from these notifications. The Exact connector is part of the Bubble telephony integration from Red Cactus.

Bubble has a number of unique features. The information displayed in the pop-up, as well as the buttons themselves, can be fully customised based on the end user’s requirements. You also get the pop-up notification when a call is transferred to you from another colleague. You have full control to select which screen the pop-up appears on (for users working with multiple screens). Bubble also retains recent call data to easily look up which Bubble user called a specific contact number most recently. The Bubble application includes fully integrated click-to-dial functionality that works both locally and web-based. As a user you can completely customise the on screen pop-up.

In addition to displaying specific data in your pop-up, you can also create up to 4 buttons in the pop-up that can perform various different actions.